FAQ
Everything you need to know before you begin.
Do you provide certificates upon completion?↓
Yes. Each course issues a digital certificate with module outcomes and estimated hours. Employers can verify via your unique code. Learn more about our credentials.
Can I study at my own pace?↓
Absolutely. All modules are asynchronous with optional live office hours. Your dashboard automatically saves progress across all devices.
What is your refund policy?↓
If you’re not satisfied within 14 days and have completed under 25% of the content, you can request a refund via the Contact page. We may ask for brief feedback to continually improve course quality.
How do you run playtests online?↓
We provide structured scripts, pre-brief templates, and post-session debrief formats. Students learn how to tag observations and convert them into actionable design improvements.
Which tools do I need?↓
Paper, markers, and standard dice are sufficient to get started. Advanced modules introduce spreadsheets and digital tabletop simulators—free or low-cost alternatives are always suggested.
Are instructors active designers?↓
Yes. All instructors actively publish games and provide consulting on real-world prototypes. We teach the exact methods we use daily.
Do you cover accessibility?↓
Accessibility is integrated throughout the curriculum—covering component contrast, rulebook clarity, color-blind considerations, and inclusive language.
Can teams enroll together?↓
Yes. We offer team cohorts that include private feedback sessions. Contact us to create a custom learning path for your group.